Zoom North America is proud to announce the promotion of Colleen Harwood to Vice President of Operations.

Colleen graduated from Ithaca College with a degree in Sound Recording Technology and a minor in Mathematics. She joined Zoom North America in April 2013, as its third associate. Colleen initially worked in the customer service division. Her responsibilities grew quickly to include purchasing, oversight of the warehouse/shipping operations, and assisting the CFO in preparing financial reporting.

In 2016, Colleen was promoted to Operations/Product Planning Manager. As VP of Operations she will assist in all ZNA legal matters, IT, and various other duties including oversight of the facility, personnel and inventory.

“I am incredibly grateful for the experience I’ve had at Zoom North America and for the opportunity to further the company’s vision in this new capacity, “ stated Colleen. “I could not imagine a better team or a better brand to be a part of and am excited to continue my role in supporting Creators around the world.”

“Colleen’s dedication, commitment and work ethic have made her invaluable to our team,” said Scott Goodman, Zoom North America CEO. “I can think of no one better to entrust our company’s operational oversight to.”