Privacy policy

We fully recognize our social mission regarding the protection of all personal information we handle, and comply with the protection of the rights of the individual and the laws and regulations regarding personal information. In addition, we have built a personal information protection system that embodies the following policies, and are constantly aware of the latest IT technology trends, changes in social requirements, changes in the business environment, etc. We hereby declare that we will work as a whole company.

Personal information is acquired, used and provided only to the extent necessary for the company's legitimate business execution, employment of employees and personnel management, and personal information beyond the scope necessary for achieving the specified purpose of use. Will not be handled.

We will comply with laws and regulations regarding the protection of personal information, national guidelines and other norms.

In order to prevent the risk of leakage, loss, damage, etc. of personal information by taking reasonable safety measures, we will inject management resources that match the actual circumstances of the business and continuously maintain a personal information security system. Improve. In case of emergency, we will take corrective action immediately.

We will respond promptly and honestly and appropriately to complaints and consultations regarding the handling of personal information.

The personal information protection system will continue to promote improvements in a timely and appropriate manner, taking into account changes in the environment surrounding us.

Handling of personal information

We handle personal information in the following ways based on the above policy.

Purpose of use of personal information

Personal information will be used only when performing the relevant business, such as product user registration, product shipping, and repaired product custody.

Management of personal information

We will establish a person in charge of protecting personal information, clarify its role, and maintain and maintain an environment in which we can appropriately carry out activities related to personal information protection.

Provision of personal information

We will not provide personal information to third parties except in the following cases. a) With the consent of the customer. b) When required by law. c) When entrusting business to our business outsourcing partner. In this case, follow the procedure for depositing personal information in the next section.

Deposit of personal information

In terms of business operations, we may outsource a part of our business to provide better services to our customers, and may also entrust personal information to a business outsourcer. In this case, select a subcontractor who is deemed to handle personal information appropriately, and in a contract, etc., make an appropriate decision to prevent leakage of customer's personal information through proper management and confidentiality of personal information. I will manage it.

Request for disclosure of personal information

The customer shall inform the Company regarding the disclosure of their personal information (notification of purpose of use, disclosure, correction/addition/deletion of contents, suspension or erasure of use, suspension of provision to a third party). You can offer. In that case, we will take steps to confirm the identity of the customer and respond within a reasonable period.

About voluntary provision of personal information

Whether you provide us with personal information is voluntary. However, if you do not provide the necessary information, we may not be able to provide various services in an appropriate state.


Zoom Co., Ltd.